How to manage the audience
These articles look at issues such as handling Q&A sessions, encouraging audience participation and interaction, and managing difficult audiences.
8 tips for encouraging questions in your presentation
This post looks at how you can set up a friendly environment so that people will ask questions in your presentation.
Three steps to take before you answer the question and How to manage unruly question time
These posts explore strategies for handling difficult and emotionally loaded questions.
Audience Management – Don’t copy your teacher
This post enourages you to treat people in your audience with respect, whatever they do.